Fentress County

Grievance Procedure Under

The Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). lt may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of serviees, activities, programs, or benefits by Fentress County, TN. The County's Personnel Policy governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or audio/video recording of the complaint, will be made available for persons with disabilities who cannot send in a written complaint.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Becky Crockett, Human Resource Director

ADA Co ordinator

P. 0. Box 1346, Jamestown, TN. 38556 (931-879-3010) Becky.Crockett@FentressCountyTN.gov

Within 15 calendar days after receipt of the complaint, Becky Crockett or her designee will meet with the complainant to discuss the complaint and the possible resolutions.
Within 15 calendar days of the meeting, Becky Crockett or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large
print, Braille, or audio recording. The response will explain the position of Fentress County
and offer options for substantive resolution of the complaint.
lf the response by Becky Crockett or her designee does not satisfactorily resolve the issue, the complainant his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Human Resource Office, or his designee.
Within 15 calendar days after receipt of the appeal, the County Executive, or his
designee will meet with the complainant t o discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the County Executive, or his designee will respond in writing, and, w here appropriate, in a format accessible to the complainant, with
a final resolution of the complaint.
Chapter 2 ADA Coordinator, Notice & Grievance Procedure: Administrative Requirements Under Title II of the ADA
(December 5, 2006) Page 10 of 11

All written complaints received by Becky Crockett or her designee, appeals to the County Executive or his designee, and responses from these two offices will be retained by the Fentress County for at least three years.

Chapter 2 ADA Coordinator, Notice & Grievance Procedure: Administrative Requirements Under Title II of the ADA

(December 5, 2006) Page 11 of 11